Rochester's Trusted Heating & Cooling Experts for Over 25 Years!
Depend on Crossfield to Make Your Home Safe and Comfortable!
Crossfield Heating & Cooling is here for all of your heating and cooling needs in Rochester!
Crossfield Heating & Cooling is here for all you of your heating and cooling needs in Rochester!
"Team Crossfield" means the following for our customers... We will take the time to listen and communicate clearly so you are comfortable and informed in your decisions.
- We will provide information and advice so you can determine the best energy and comfort solution for your home and budget.
- We will never just "install a box."
- When the "cry for help" goes out, you'll know we care.
- We'll provide timely, professional, and helpful service 24 hours a day.
- Our highly skilled, trained technicians take great pride in their work and careers.
- Our knowledgeable, empowered office team members will take care of you quickly - without red tape.
Whether you are looking for preventative maintenance or need a new furnace, A/C system, or air purification system, let us help you find the perfect solution for your home.
"Team Crossfield" means the following for our customers... We will take the time to listen and communicate clearly so you are comfortable and informed in your decisions.
- We will provide information and advice so you can determine the best energy and comfort solution for your home and budget.
- We will never just "install a box."
- When the "cry for help" goes out, you'll know we care.
- We'll provide timely, professional, and helpful service 24 hours a day.
- Our highly skilled, trained technicians take great pride in their work and careers.
- Our knowledgeable, empowered office team members will take care of you quickly - without red tape.
Here's what some of our customer have to say about Crossfield's heating & air conditioning services!
Superior Job!
I wanted to say that Rob and Justin did a superb job. The new cold air return, reworking existing ducting. Its clear these guys have done this for a while. I am more than pleased. You should have taken a before and after picture, it is so much better. its neat and clean now. The pricing felt good. I understand that a good quality job means that you get great quality people that care about their job and it seemed to translate to this job. The sales team was great and they answered all my questions. I have had my neighbors over and they are very impressed. I will be calling Crossfield only.
Keith B.
Absolute Best Experience
Crossfield Heating gave us the absolute best experience we could have gotten! Everyone we came in contact with was extremely professional and really cared about what products/services were best fit for our home. The entire process of installing our new furnace was easy and comforting knowing they would take care of everything. We had a great overall experience and would highly recommend them to anyone!
Jerrvy V.
Prevented A Disaster
I called the office because my furnace was not working and I have 3 kids in the house and we were all freezing. The office staff got me in that day and the service guy got me up and running. this all took less than 4 hours!!! Now that is great service. THANK YOU!
Jeff Z.
Perfect
Don't change a thing, you guys are perfect!!
Ronald H.
The Best
Simply stated....always the best!!!
Marcha M.
Friendly Techs
I can not see anything you could approve on. Your techs are professional, friendly, very knowledgeable. THANK YOU!
Ronald K.
A Happy Customer
Our 25 year old furnace suddenly stop working late one Tuesday evening, so I called Crossfield. I had used them for an AC installation 3 years ago. A technician showed up within 40 minutes and against their recommendation I made the decision to make a repair. A week later the furnace stopped working again. This time a different part was the culprit. The tech got the furnace running and immediately made an appointment for a sales rep to be at my door at 9 am the next day. By Friday at 5 pm I had a new furnace installed. Everyone from the service techs, to the sales rep to especially the installation person were very courteous, professional and respectful. I can't say enough good things about the response to our situation. No one likes to have this kind of bad news delivered, but the team at Crossfield made the transition very easy for us. I highly recommend them to anyone in need of any HVAC system work. and friends. Thank you Crossfield Heating and Air Conditioning. We are very happy customers.
Gary M.
Andrew Laing
Your Comfort plus plan has worked very well for me and has helped me maintain my HVAC equipment in a very efficient and timely manner. Christian, your service tech, was very thorough in diagnosing a problem and rectifying the problem. In addition her performed his work in a very professional, courteous and friendly manner. Thank you!
Andrew Laing
Carolyn Keady
Crossfield has always exceeded our expectations. I only wish more company's conducted business like Crossfield. Keep up the great work.
Carolyn Keady
Shirley Cappiello
The team from Crossfield, -Jason D, Justin V, and Chris S, as well as Tim and Corey, were outstanding! The work I needed was extensive and all of them were dedicated to completing the job. Everything was explained to me from the quote to the finish. This is a company I will be raving about for years to come. Thanks for a very professional company who cares about the customer!
Shirley Cappiello
Stephen H
Very professional. Quick response. Very attentive to details. Knowledgable service employees.
Stephen H
New Testimonial – April 3, 2019, 7:55 pm
Crossfield was conducting a routine cleaning and inspection when a crack was discovered in the heat exchange. Within 30 minutes I had a Crossfield sales rep at my door. Jordan took the time to review all my options and ensured I was comfortable with the furnace I chose. Jordan’s knowledge of products was unparalleled and he answered every question I had. The next morning the installation team of Rob and Issac went to work. They took me through every step of the process and before I knew it my furnace was up and running. The convenience of a wireless thermostat that I can control through my smart phone is a luxury I never thought I needed. Crossfield met and exceeded every expectation you could have for a company that puts customer service above all else. With so many options to choose from for your HVAC needs I know I made the right one as I will be saving money for years to come.
Kraig Farrell
New Testimonial – July 19, 2019, 10:47 pm
Crossfield has installed equipment at two different homes and both times they performed excellent work. The technicians were neat and did a thorough job that exceeded my expectations. I would not hesitate to contact them with any future needs.
Pete
New Testimonial – April 5, 2019, 3:30 am
I had a Home Energy Audit done. Mike came to my home and did the testing and explained everything. He then gave me my options. Everything was very clearly explained to me. Richard and Rich came to do the work and these guys were great. They made sure everything was done perfectly. It was a very stress free experience from beginning to end. I will definately use them for my future Heating and Cooling needs.
Sandra Caramante
