• What Our Customers Say

  • Crossfield Heating gave us the absolute best experience we could have gotten! Everyone we came in contact with was extremely professional and really cared about what products/services were best fit for our home. the entire process of installing our new furnace was easy and comforting knowing they would take care of everything. We had a great overall experience an would highly recommend them to anyone!

    Jerry V. - Pittsford, January 2018

  • I called the office because my furnace was not working and I have 3 kids in the house and we were all freezing. The office staff got me in that day and the service guy got me up and running. this all took less than 4 hours!!! Now that is great service. THANK YOU!

    Jeff Z - Webster, January 2018

  • Always a great experience! Techs are very nice and tell you everything you need to know about your system.

    Helene S. - Pittsford, December 2017

  • Don't change a thing, you guys are perfect!!

    Ronald H.- Pittsford, December 2017

  • Simply stated....always the best!!!

    Marcha M. - Honeoye Falls, April 2017

  • I can not see anything you could approve on. Your techs are professional, friendly, very knowledgeable. THANK YOU!

    Ronald K. - Fairport, February 2017

  • Our 25 year old furnace suddenly stop working late one Tuesday evening, so I called Crossfield. I had used them for an AC installation 3 years ago. A technician showed up within 40 minutes and against their recommendation I made the decision to make a repair. A week later the furnace stopped working again. This time a different part was the culprit. The tech got the furnace running and immediately made an appointment for a sales rep to be at my door at 9 am the next day. By Friday at 5 pm I had a new furnace installed. Everyone from the service techs, to the sales rep to especially the installation person were very courteous, professional and respectful. I can't say enough good things about the response to our situation. No one likes to have this kind of bad news delivered, but the team at Crossfield made the transition very easy for us. I highly recommend them to anyone in need of any HVAC system work. and friends. Thank you Crossfield Heating and Air Conditioning. We are very happy customers.

    Gary M. - Webster, January 2016