Our company policy is to provide each customer with specifically designed home comfort. To achieve this, our consultant will need to run an energy load analysis, to ensure proper equipment sizing, and survey your existing ductwork for airflow capacity. Doing this over the phone is impossible.

Yes, one of our comfort consultants will come to your home, at your convenience, and give you a written quote on what is involved in meeting your needs.

No, we only use our own highly trained installation and technical specialists.

The average time our comfort consultant needs to assess your needs is 1.5 to 2 hours. This allows time for all calculations and explanations of the different options available to you.

Yes, after hour service is billed at a premium rate. This is waived for our Total Comfort Plan members.

In most cases, the same day. However, members of our Comfort Club receive priority service. Other customers are given the first available opening in the schedule.

Monday through Friday from 8:00 A.M. to 5:00 P.M.

We opened our doors in May of 1993.

You may continue to have your equipment containing R-22 serviced after 2010, although only a limited amount of new R-22 will be manufactured (to meet the servicing needs of equipment manufactured on or before December 31, 2009). After 2020, production of R-22 will be prohibited and only recovered, recycled, or reclaimed supplies of R-22 will be available for servicing existing equipment. So, in the future, R-22 supplies will be more limited and costs may rise.

We are proud members of the Better Business Bureau and are also actively involved in the Rochester Chapter of the Air Conditioning Contractors of America (ACCA) and the Rochester Homebuilders Association (RHBA).