Furnace Maintenance & Fix Problems Early in Rochester, NY
A NATE-certified Crossfield technician checks every important part, cleans what's dirty and explains what they found in plain words, so you know where your furnace stands before it stops working.
Call (585) 872-4420, Monday to Friday, 8:00 AM to 5:00 PM.
Common Furnace Problems Homeowners Face
Most furnace trouble starts small and quietly gets worse. These are the signs Crossfield technicians see and each one is easier to fix when it's caught early.
- Cold Air: The fan runs but the air coming out is cold, or some rooms never warm up. A dirty flame sensor, a failing limit switch or a clogged filter is often behind it.
- Constant Cycling: The furnace turns on and off again and again without finishing a heating cycle. Dirty flame sensors, a thermostat that's out of calibration and clogged filters are the common causes.
- Loud Noises: Squealing points to a slipping belt or a motor bearing that needs lubrication. Banging can mean delayed ignition, where gas builds up before it lights, which is dangerous. Scraping or rattling can mean a loose blower wheel, loose panels or a failing motor.
- Rising Bills:Your heating bill jumps, but your usage hasn't changed. That usually points to the equipment, and frequent repairs are another sign the furnace isn't running the way it should.
- Hidden Danger: A cracked heat exchanger is a serious safety hazard because it can leak carbon monoxide into your home. The metal wears from years of heating up and cooling down, and only an inspection can find the crack.
How a Tune-Up Fixes Them
Each problem above traces back to a specific part, and a Crossfield tune-up checks every one of them. Here's what we do about each.
Ignition and Flame Sensor
We clean the flame sensor, check the ignitor and test the ignition sequence. This targets cold air and constant cycling, since a dirty sensor can't detect the flame and the furnace cuts off the gas.
Blower and Filter
We clean the blower components, check the blower motor, lubricate moving parts and replace a dirty air filter. A clean filter keeps the blower from overheating and shutting the system down, and helps warm air reach every room.
Thermostat and Wiring
We calibrate the thermostat, check and tighten electrical connections, and run a full heating cycle from start to finish. That helps stop constant cycling and confirms the whole system works together.
Burners and Gas Pressure
We clean the burners and check the gas pressure so the furnace lights cleanly. Clean burners help prevent delayed ignition and keep the furnace from burning more fuel than it needs to.
Safety Inspection
We inspect the heat exchanger for cracks and metal fatigue, check the vent piping for proper draft and corrosion, test the safety controls and check for carbon monoxide leaks. This is the part of the visit you can't do yourself.
Furnace Services at Crossfield
Whether you want to prevent a problem or already have one, Crossfield has a service for it. Here's what we offer for your furnace.
- Precision Tune-Up: Our 15-point tune-up cleans, tests and inspects the parts of your furnace that wear out or fail unsafely. Book it before a problem starts, or as soon as one of the signs above shows up.
- Comfort Club Plans: Both Comfort Club plans include a yearly tune-up and priority 24/7 emergency service. Total Comfort also covers diagnostic, labor, most parts and overtime charges, and Comfort Plus takes 15% off labor and parts.
- Furnace Repair: Our technicians find the root cause, explain it in plain language and give you the price before work begins, with no hidden charges. Our trucks carry thousands of parts, so most furnace repairs are finished in one visit.
- Emergency Service: When your furnace stops working, our 24/7 emergency service sends a technician, dispatched by GPS in a fully stocked vehicle, 365 days a year.
- New Equipment Tune-Up: Buy new heating or cooling equipment from Crossfield and you get one tune-up free, used within two years of installation. It applies to major equipment only.
- Furnace Replacement: If a repair costs 50% or more of the price of a new system, replacing it makes more sense, and we'll tell you so. We install Trane furnaces and back installations with our Lifetime Craftsmanship Warranty.
Why Homeowners Choose Crossfield
Letting someone into your home to work on your furnace comes with worries. Here's how we handle the common ones.
- Price First. You get the price before any repair work begins, with no hidden charges, so you decide with the full cost in front of you.
- No Subcontractors. We only use our own highly trained technicians, so the person in your home works for Crossfield.
- Certified and Local. Our technicians hold NATE certification, and we've served local homeowners since 1993 from our Webster office. We're also the area's largest Trane dealer.
- Backed Work. We stand behind our work with a Lifetime Craftsmanship Warranty and a 2-Year Labor Warranty. Read the terms on each page.
Get Your Furnace Checked
Whatever your furnace is doing right now, it's easier to deal with today than after it stops. Schedule a visit and find out exactly where your system stands.
call (585) 872-4420. If your furnace is already down, call anytime for emergency service.
Crossfield Heating & Cooling, 44 Donovan Street, Webster, NY 14580. We serve Monroe, Wayne and Ontario Counties, including the City of Rochester, Brighton, Chili, East Rochester, Gates, Greece, Henrietta, Irondequoit, Ontario, Penfield, Pittsford, Victor and Webster. See the full Areas We Serve list.
