Trusted Heat Pump Installation Service in Rochester NY
A heat pump moves heat into your home instead of making it which is why it can significantly reduce your monthly energy bills and it keeps working even when it's cold outside. Crossfield technicians size the system to your home, install it and back the work with our Lifetime Craftsmanship Warranty.
Call (585) 872-4420. The estimate is free and a comfort consultant will visit at your convenience.
Common Problems With Heat Pump
- Two Old Systems: A separate furnace and air conditioner means two systems to repair and eventually replace. A heat pump heats and cools your home, so you have one system to look after instead of two.
- Rising Bills: Your energy bill keeps going up, even after repairs. Heat pumps move heat instead of making it and Crossfield's Trane models have high efficiency ratings that can significantly reduce monthly bills.
- Constant Repairs: The system is older, keeps needing repairs, or your home is still uncomfortable after a service call. When repairs cost more than they're worth, a new system makes more sense.
- Rooms Without Ducts: An addition, finished attic or basement, or an older home with no ductwork never gets comfortable. Extending ductwork often costs more than a dedicated unit, so a ductless heat pump heats and cools that room on its own.
- Cold Weather Doubts: You may worry a heat pump can't keep up when it's cold outside. It pulls heat from the outdoor air even then, and a dual fuel system (a heat pump paired with a gas furnace) switches to the furnace on its own based on the outdoor temperature.
Heat Pump Installation Process
If you're thinking about a heat pump, you probably want to know what happens before, during and after the installation. Here's how it goes.
Free Home Visit
You request a sales appointment, and a Crossfield comfort consultant comes to your home at your convenience. They look at what you need, usually in 1.5 to 2 hours and give you a free written quote.
Right-Sized System
We take the extra time to make sure the system is properly sized for your home. Then we explain your options: a Trane heat pump, a dual fuel system or a ductless system for rooms without ducts.
Installation
Our own technicians do the installation, with no subcontractors. They protect your floors and furniture and leave your home as clean as they found it. For ductless systems, they position the outdoor unit, connect it to the indoor unit and test the whole system before the job is done.
Rebates and Financing
Rebates from RG&E, NYSEG and Fairport Electric may apply and we can reach you to each program. Financing through Wells Fargo is available with approved credit and you can apply online any time.
After Installation
Your installation is backed by our Lifetime Craftsmanship Warranty and you get one free tune-up within two years. From there, Comfort Club plans keep your system checked every year.
Heat Pump Services at Crossfield
- Trane Heat Pumps: We install Trane Premier heat pumps, including the XV20i, XL17i and XL15, along with Standard models and matching air handlers.
- Dual Fuel Systems: A dual fuel system pairs a heat pump with a gas furnace and automatically uses whichever one is the better heat source for the outdoor temperature.
- Ductless Mini Splits: Our Mitsubishi ductless systems heat and cool additions, converted attics, finished basements and older homes without ductwork, with a separate temperature setting for each room.
- Repair and Replacement: If your heat pump isn't heating, isn't cooling, has an iced-over outdoor unit or turns on and off too often, we find the root cause and give you the price before repairs begin. Our heat pump repair and replacement service also tells you when a new system makes more sense.
- Comfort Club and Free Tune-Up: Both Comfort Club plans include a yearly tune-up and priority 24/7 emergency service, and a new equipment purchase includes one free tune-up within two years.
- Home Energy Assessment: Our assessment checks your equipment's efficiency and condition along with insulation and ventilation, so you know what your home needs before you decide.
Why Homeowners Choose Crossfield
- The Wrong Size: We take the extra time to size the system to your home, so you're choosing equipment for your actual house.
- Surprise Costs: You get a free written quote at your convenience and if you ever need repairs, you get the price before the work begins.
- Strangers in Your Home: We only use our own highly trained technicians, so the person installing your system works for Crossfield.
- Certified and Local: Our technicians hold NATE certification, and we've served local homeowners since 1993 from our Webster office. We're also the area's largest Trane dealer.
- Work That Fails: We back your installation with a Lifetime Craftsmanship Warranty and a 2-Year Labor Warranty.
Get Your Free Heat Pump Estimate
The sooner you know what a heat pump would look like in your home, the sooner you can stop paying to keep an old system going. Request an estimate and get a written quote.
Call (585) 872-4420. If your system stops working, call anytime for emergency service.
Crossfield Heating & Cooling, 44 Donovan Street, Webster, NY 14580. We serve Monroe, Wayne and Ontario Counties, including the City of Rochester, Brighton, Chili, East Rochester, Gates, Greece, Henrietta, Irondequoit, Ontario, Penfield, Pittsford, Victor and Webster. See the full Areas We Serve list.
